Privacy Policy Overview & Principles

Introduction to Privacy Commitment

Information We Collect and Use

We collect data to improve our website, services, and communications. Information may be provided directly by you or collected automatically through cookies and analytics.

How We Use Your Data Responsibly

Your information supports site improvements, delivers marketing insights, and enables effective communication. We limit use to relevant business needs and respect your privacy preferences.

• • Sending requested updates and offers with consent
• • Improving content based on user activity and trends
• • Analysing site performance for quality assurance
• • Responding to enquiries or support requests
• • Customising website experience for visitors
• • Protecting against fraud or unauthorised access
• • Complying with obligations under local law

When We Share Your Data

We do not sell personal data to third parties. Data may be shared with service providers or legal authorities as required to operate, comply with obligations, or protect our business.

Your Rights and Choices

Australian law provides you with rights regarding your data. You can request access, adjust preferences, and seek erasure or limits on use in accordance with regulations.

• • Right to access your personal information on record
• • Right to request correction of inaccurate data
• • Right to request erasure under certain circumstances
• • Right to request data transfer to another provider
• • Right to object to specific types of processing
• • Right to request limits on data use and retention

Security and Data Protection

We use technical and organisational safeguards to protect your personal data from unauthorised access, disclosure, or misuse. Regular reviews enhance our security practice.

Data Retention and Storage

Personal data is stored only as long as necessary for business, legal, or regulatory reasons. Retention times vary by data type and purpose.

• • Account or profile data for active users
• • Usage or activity data for service improvement
• • Records of enquiries or feedback provided
• • Relevant financial records for transactions
• • Records of consent for promotional emails

We carefully determine retention periods, then securely delete or anonymise personal data when no longer needed.

International Data Handling and Transfers

If data is processed outside Australia, we ensure equivalent safeguards by working only with providers meeting privacy requirements. All transfers follow legal standards.

• • Assessment of third country privacy laws
• • Data transfer agreements with standard clauses
• • Security measures enforced throughout transfers
• • Limiting transfers to necessary business functions

Cookie Use and Preferences

Cookies are used for essential site functions, analytics, and enhancing user experience. You can control preferences as described in our Cookie Policy.

You can manage cookie settings anytime in your browser or by following our Cookie Policy.

Updates to This Privacy Policy

We review our policy regularly. Updates are published on this page and effective upon posting, unless stated otherwise. Please check for revisions from time to time.

• • Website notice of significant updates
• • Highlighting changes in key policy sections
• • Prompt communication regarding material revisions
• • Updated effective date at the end of this notice

Reviewing this policy helps you stay informed about how we protect your privacy.